Issue and settle TAX FREE documents. Everything is simple, convenient and faultlessly.
The application replaces the time-consuming issuing of TAX FREE documents, ensuring data consistency and correctness. The service works with sales systems (Wapro, Subiekt, Optima, wFirma.pl ...) and has full integration with the PUESC system.
All data needed to issue a Tax Free document is automatically downloaded, which ensures the correctness of the created forms. Appropriate configuration allows for issuing documents and managing them in a bulk manner.
Provides easy and quick access to document operations, all in one place:
Automatic import of all information required to create a document.
Possible integration with a passport reader, which eliminates most errors made when issuing documents.
Access to information and operations regarding the selected document.
Discover the benefits of choosing eTax over the competition's desktop application or manual completion of the form on the PUESC website. Say goodbye to delays and streamline your sales process.
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The time to issue a document using a passport reader drops to up to 10 seconds and is 95%% shorter compared to traditional methods.
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Fill out the simple registration form to create an account. You only need a few details to use our app.
Configure integration with the sales system and set up a communication channel with the PUESC website. This process usually requires our assistance, but once it's complete, everything works automatically.
Our tool quickly generates Tax Free documents, ready for electronic sending and printing after the UNS number has been assigned by the PUESC service. Everything is done via a web browser.
Thanks to automatic synchronization with PUESC service, monitor the status of your documents in real time. Refund VAT in cash and non-cash form without unnecessary stress.
Run the application anywhere, anytime. Thanks to our platform, you can add new documents, settle and control their status, monitor sales and have full control over all TaxFree processes in the company.
Unlimited number of users, ability to create profiles for each employee (cashier) who has an account in the PUESC system. Advanced permissions and settings.
Faster issuance of documents for previously registered travelers. Analysis and reports on issued documents and contractors.
Direct sending of documents to PUESC via the Web Service, or generating XML files and uploading them to PUESC. Settlement of the TAX FREE document (VAT refund) from the application level.
The application enables separate numbering of TAX FREE documents for each warehouse or branch.
Providing travellers with information about TAX FREE documents and their status in the eTAX application. Sending Tax Free documents in PDF format to an email address or via text message with a link to download the document.
Customer opinions
Companies using eTax save time using TAX FREE and have full control over settlements. Here are some stories from everyday use of the system.
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Anna Kowalska
shop owner, Białystok
we reduced service time by 95%We transferred the TAX FREE service to eTax within the first few days month, we shortened the time needed to issue a document to several seconds. The team responds quickly to questions and helps configuration.
18 months with eTax
Dr Marek Zieliński
chain of duty free stores
Support for several sales points in one systemA central database of travelers and quick reports are the key for us. Thanks to the integration of PUESC and the sales system, we have everything at our fingertips one place, and new people in the team learn the system in several minutes.
Support for several sales points
Ewa Nowak
sales manager, household chemicals and FMCG stores
Notifications + full document historyWhat I appreciate most is the traveler notifications and the complete one document history. Inspections are faster and the traveler knows whether the TAX FREE document has been confirmed by the customs officer in the system PUESC.
VAT returns without stress
Joanna Wiśniewska
Operations Director, pharmacy chain
VAT reports in a few clicksWith eTax, we have closed the topic of manual statements. Reports for we generate accounting records on request, and we are compliant with PUESC monitored on an ongoing basis.
24/7 document supervision
Karol Mazur
owner of electronics/appliances stores
Integration with POS without downtimeWhen switching to eTax, we had no interruptions in sales. Tax Free documents were imported automatically from the website PUESC, and the support team is available whenever you need something tighten it up.
Fixed SLA + fast support
See how our application works! Check how to issue Tax Free documents quickly and effectively, learn about our technology, register and start selling more.
Get started for freeTAX FREE is a system for refunding VAT paid on purchases of goods in Poland to travellers who do not have a permanent place of residence in the EU. This is a solution for:
No. The entrepreneur is not obliged to attach a cash register receipt to the printed TAX FREE document. Entrepreneurs can send TAX FREE documents in electronic form without printing them. Our system enables sending Tax Free documents to the e-mail address provided by the traveller or via text message with a link to download the document.
In the case of export of goods by travellers outside the territory of the European Union via an EU Member State other than Poland, they are required to show the Tax Free document to the customs officer and have it stamped to confirm the export.
When a traveller crosses the EU border through a border crossing in Poland, he or she may have a TaxFree document only in electronic form, e.g. in PDF format. Such a document is identified by the customs officer by its unique UNS system number, which is also embedded in the barcode.
For travelers it is primarily:
If you receive electronic confirmation that the goods have been exported, you can refund the VAT in non-cash form. The refund should be made to the bank account number or payment card that the traveller provided when issuing the Tax Free document. In this case, the traveler is not required to personally deliver the TAX FREE document, everything is done remotely. The VAT refund must be confirmed in the eTAX application.
The Seller may participate in the TAX FREE system if he/she meets all of the following conditions:
Only the person making the purchase (traveller details from the Tax Free document) can receive a VAT refund in cash. You cannot change the form of tax refund once you have chosen it.
Standard configuration takes approximately 30 minutes. We help in connecting PUESC and the sales system, and the support team conducts onboarding until the first documents are sent.
Yes. The traveler can view the status of the TAX FREE document and see whether it has been confirmed by a customs officer in the PUESC system.
We store data in the EU, with regular backups. Access is limited by user roles and data transmission is encrypted.
You usually issue a cash refund immediately after the buyer arrives with a confirmed Tax Free document. Cashless refund (to account/card) depends on your procedure - usually from a few hours to a few days after changing the status of the Tax Free document to "Confirmed".
Support operates on business days, channels: e-mail, chat or telephone (usually between 8 a.m. and 6 p.m.).
If the communication channel with PUESC does not work, but the website www.puesc.gov.pl works, you can generate a Tax Free document in xml format from the eTAX application and import this xml file to the application provided by the PUESC website. If the entire PUESC system is not working, it is not possible to issue a Tax Free document.
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